Contact us

We're a small team and we read every message. Whether you're stuck, you've found a bug, or you just want to tell us what's missing, we'd love to hear from you.

Email

The fastest way to reach us is email. We aim to reply within two business days.

What to include

To help us help you quickly, it's useful to mention:

• The browser and device you're using (for example, "Chrome on a Windows laptop").
• What you were trying to do and what happened instead.
• If it's about the ad-free upgrade, the email address you used at checkout or your license key — never your full card number, which we never see anyway.

Common questions we can answer by email

• Feature requests. Want a new table shape, a different export format, or a feature you've seen elsewhere? Tell us — user requests shape what we build next.
• Bug reports. Something not dragging, saving, or exporting correctly? A quick description (and a screenshot if you can) helps a lot.
• Billing & the ad-free upgrade. Payments are handled by our merchant of record, Lemon Squeezy. For refunds or a lost license key, email us and we'll sort it out.
• Press & partnerships. Writing about wedding planning tools or interested in working together? Reach out at the same address.

A note on your saved charts

Because your seating charts are stored only in your own browser and never uploaded to us, we can't see, recover, or edit your chart from our end. If you're worried about losing a chart, the safest move is to export a PDF once you're happy with it. You can read more about how your data is handled on our Privacy & disclosures page.